To ensure that you are pleased with your purchase, we are happy to offer a refund on the return of any item within 30 days (10 days for shipping to Italy) following the shipment date of your order from LAURI point.

The product must be in new, unused, and unworn condition with all original packaging materials, unused warranty cards, and instruction booklets.
We don't refund items that have been resized or altered in any way.

If you decide to return your purchase for a refund or an exchange please:

1. Obtain a Return Authorization Number (RAN): before returning an item, please obtain a Return Authorization Number (RAN) by either calling 0044-709-2166125 or emailing us at sales@lauripoint.com.
Write the RAN on the original invoice and on the box next to the shipping address. The original invoice must be included in the returned package.

2. Secure your Jewelry or Watch in the original jewel box it was shipped in: including the gift boxes within which your order was shipped.

3. Return Merchandise, Unaltered, in the Original Packaging: you can also use a small box from your local post office. Cover the box with paper mailing tape (available at your post office).

4. Insure Your Purchase and Ship It to us: returns must be sent prepaid and insured for the full purchase price by a trackable carrier such as UPS or Federal Express* to:

Il Gioiello di Lauricella S.r.l.
Receiving Office
Viale Vasco de Gama 18
00121 Rome ITALY

*FedEx could not insure valuable jewelry.

We will call you or send you e-mail to let you know we have received the merchandise. A full refund will be issued to you within three days of confirmation of receipt.

All refunds will be credited the full purchase price (minus any additional shipping upgrades you may have purchased), and will be made in the same manner as the original purchase or we will not charge your credit card if we didn't charge it yet.

Please note: new and unused means that there are no marks on the item or any wear on the tags (such as the hologram or shipping tags) or the case. We do not sell used items and will not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser.

Lauri Point is not responsible for any item that is not returned in the manner set forth above. Please discuss any additional questions you may have with a customer service representative when you contact us for an RAN.

Non-European Customer: Custom duties you may have paid are not refunded by Lauri Point: please ask to your local Custom Office how to obtain a refund.